The AOPA US Agent for Service of FAA Documents website is for a service provided by the AOPA Holdings Corporation (AHC). Please read this privacy statement, which details the types of personal data we collect, how we use your personal data, who we share it with and how you can control its use.

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This privacy policy is specific to this AOPA US Registered Agent Service website (https://www.aoparegisteredagent.com/) and does not apply to any other website, products, or services provided by AOPA or its affiliates.

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This policy must be read in conjunction with the Wix.com Privacy Policy. Wix is an online platform that hosts this website. Your data may be stored through Wix.com’s data storage and databases.

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By providing us with your personal information, you consent to the practices described in this policy.

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What data do we collect?

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We collect the following data:

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• Personal identification information

  • Email address

  • First name and last name

  • AOPA or IAOPA Affiliate membership

  • Primary Country of Residence

• Any data you voluntarily choose to provide to us by entering it into the “Message” field of the Pre-Registration online form.

 

How do we collect your data?

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You directly provide us with most of the data we collect. We collect data and process data from you when you:

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• Enter data into online forms on the website

• Contact us with questions regarding our service

• Voluntarily complete a customer survey or send us an email.

• Use or view our website via your browser’s cookies.

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We may also receive your data indirectly from the following sources:

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• If you are a member of an IAOPA Affiliate, we may collect data through that IAOPA Affiliate for purpose listed below or information made publicly available

 

How will we use your data?

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We may use your personal data for the following purposes:

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• Notification. We may use your personal data to send you an email notification when our registered agent service is ready and available for you to use.

• Administration. We may use your personal data for administrative purposes, including to help us better understand how our customers, suppliers, third party access and use our websites; to provide reports to prospective service providers and others; to implement and maintain security, and to enforce our policies, directives and processes.

• Marketing. Under the conditions permitted by law and when relevant, we may use your personal data for marketing purposes, including communications through email or equivalent electronic means. For example, we may use your personal data, such as your email address, to send news and newsletters or to otherwise contact you about services or information we think will interest you.

• Communication. We may use your personal data to communicate with you, including responding to requests for assistance.

• Performance of business activities and customer services. Performance of business activities and customer services. We may use your personal data for customer services activities, including fulfilling our contractual responsibility to deliver the services to you, customer relationship management, for technical support or other similar purposes and to establish and maintain customer accounts.

• To comply with legal obligations. We may use your personal data to comply with applicable legal obligations, including responding to an authority or court order or discovery requests, and to comply with sanctions requirements.

• To protect us and others. Where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of policies, terms, and other policies.

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What is the legal basis for the processing of your personal data?

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Subject to the applicable law, we process your personal data under the following legal basis:

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• To comply with contractual obligations. When you subscribe to a particular service through our website, the purposes of processing your personal data are primarily determined by that service and we will process your information so that we can provide that service to you.

• As a result of your consent. When you have consented to the processing of your personal data by us for certain services, you can withdraw consent at any time by following the instructions provided this Privacy Policy.

• Within the scope of a legitimate interest. On occasion taking into account the minimum privacy impact for you, the processing of your personal data might be necessary: for the administration and management and performance of our business relationship including accounting, auditing, performance of the contract; for the analysis and improvement of our websites; for ensuring IT security (to detect security threats, frauds or other malicious or criminal activities); for prevention and investigation of criminal acts; for communication purposes to keep you up-to-date on the latest information about our services, solution and/or business activities, events, marketing campaigns, market analysis or other promotional activities and for analysis and improving the quality of our services and communication with you; and for monitoring the compliance with our policies and standards.

• On the basis of our legal obligations or in the public interest.

 

How long will we store your data?

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We retain your personal data as long as is reasonably necessary for the purposes for which it was collected. In some circumstances we may retain your personal information for longer periods of time than is needed for those purposes, such as where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements.

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Who will receive your personal data?

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Subject to the applicable law, we may disclose your personal data to the following recipient(s) on a need to know basis:

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• AOPA and its Affiliates;

• Authorized persons working for or on behalf of AOPA, including our agents and service providers providing the variety of products and services we need (including IT, procurement, communication, and compliance,);

• Law enforcement or authorities where necessary to comply with applicable law.

• Other legal obligations. We may disclose Your Personal Data in the good faith belief that such action is necessary to Comply with a legal obligation, protect and defend the rights or property of AOPA, prevent or investigate possible wrongdoing in connection with the Service, or protect against legal liability.

 

Marketing

 

We would like to send you information about products and services of ours that we think you might like. If you no longer wish to be contacted for marketing purposes, you can unsubscribe by clicking the "unsubscribe" link at the bottom of the email.

What are your data protection rights?

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We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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• The right to access– You have the right to request we provide you copies of your personal data.

• The right to correct– You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to be forgotten– You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing– You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing– You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability– You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• The right to withdraw consent: Where your consent is required, you may at any time withdraw such consent.  However, please note that if you withdraw your consent, you may not be able to access and use certain information, features or services.

 

If you would like to exercise any of these rights, please contact our Data Protection Officer by email at: DataPrivacy@aopa.org

 

Cookies

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

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Our website uses cookies in a range of ways to improve your experience on our website, including:

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• Keeping you signed in

• Understanding how you use our website

 

What types of cookies do we use?

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There are a number of different types of cookies, however, our website uses cookies for several reasons:

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• Essential Cookies. These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

• Marketing Cookies. These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

• Functional Cookies. These cookies collect data to remember choices users make to improve and give a more personalized experience.

• Analytics Cookies. These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.

 

Our website is built using the Wix platform, and Wix uses cookies for important reasons, such as:

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• To provide a great experience for your visitors and customers.

• To identify your registered members (users who registered to your site).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use.

 

You can read more about the types of cookies Wix places on a website built using its platform here: https://support.wix.com/en/article/cookies-and-your-wix-site

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How to manage cookies

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

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This website may contain links to other websites. This privacy policy applies only to this website, so if you click on a link to another website, you should read the privacy policy that applies to that website.

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Children's Privacy

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We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers

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Changes to our Privacy Policy

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We may update or modify this Privacy Policy at any time. Any changes will be posted on this page.. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. This privacy policy was last updated on February 14, 2025.

 

How to contact us

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If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our dedicated Privacy Officer by calling 800/USA-AOPA or email DataPrivacy@aopa.org